Frequently Asked Questions 💬

💌 How can I ensure the perfect fit?

Each product page has detailed size guides and fitting advice, but if you're unsure, reach out to our style experts! They’re here to assist in finding your ideal fit, so you feel fabulous and confident in every piece

📦 What’s the shipping and returns policy?

We offer free UK shipping on all orders and hassle-free returns within 30 days. Try your selections in the comfort of your home, and if it’s not love at first wear, we’ll help with a quick and easy return process

✨ Are the items authentic?

Absolutely! At OhSaucy, we guarantee the authenticity of every piece. All our items come directly from luxury brands or trusted distributors, so you can shop with confidence, knowing you’re purchasing genuine designer wear

🕒 When can I expect my order?

Most UK orders arrive within 1-3 business days, for those last-minute style moments. Worldwide it's 5-7 days average up to 10 days. Track your order in real-time from dispatch to doorstep for a stress-free shopping experience

📞 How do I get in touch with customer support?

Our customer care team is available 24/7 to assist you!

Try to connect using our AI chat bot - Sam

(if your still unable to get a solution she will connect you with a LIVE human operator

Need styling advice, help with an order, or have a question about our products, we're just a message or a call away.

📧customercare@ohsaucy.com

📱 +44(0) 7951 108 888